Privacy Policy

Effective Date: 2024

1. Introduction

Welcome to The Dot Expert ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive from users of our website The Dot Expert (the "Site") and services (collectively, the "Services").

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, and payment information.
  • DOT Carrier Information: Carrier names, DOT numbers, addresses, and other relevant details via our API.
  • Transaction Information: Purchases and transactions through our Stripe-connected shop.
  • Usage Data: IP address, browser type, operating system, pages visited.
3. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide and maintain our Services
  • To process your transactions and manage your orders
  • To communicate with you, including responding to your inquiries and sending updates and promotional materials
  • To improve our Services and user experience
  • To comply with legal obligations and protect our legal rights
4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party companies and individuals that assist us in providing our Services, such as payment processors (Stripe), hosting providers, and analytics services.
  • Compliance and Legal Requirements: To comply with applicable laws, regulations, legal processes, or government requests, and to protect our rights and safety and those of our users and the public.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no security measures are infallible, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, and restrict the processing of your data. You may also have the right to object to the processing of your data and the right to data portability. To exercise these rights, please contact us at info@thedotexpert.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Site and Services. You can manage your cookie preferences through your browser settings.

8. Childrens Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Site. Your continued use of the Services after any such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

The Dot Expert

info@thedotexpert.com